• 01 Welcome to iTech Canteen— what the app does3
• 02 Creating an account & signing in— register, login, Google, verification, passwords4–5
• 03 Finding your way around— navigation, theme, installing the app, offline mode6
• 04 Browsing the menu— time-based menus, search, favourites, specials, your barcode7–8
• 05 Top Picks— trending items 9
• 06 Your cart & checkout— editing, payment options, savings10–11
• 07 Group carts— order together, split by join code12
• 08 Your digital wallet— balance, top-ups, history13
• 09 Your orders— tracking, receipts, collecting food14
• 10 Bulk orders— large / event orders for staff15
• 11 Idea Board— suggest & vote for items16
• 12 Canteen Wrapped— your year in review17
• 13 Your profile— details, password, history18
• 14 Notifications & live updates19
• 15 Help, terms & the team 20

iTech Canteen is the campus dining app for PSG iTech. It lets you browse the day's menu, pay from a digital wallet or online, order together with friends, collect your food with a barcode, and keep track of everything you've spent — all from your phone or computer.

You can open it in a web browser or install it to your home screen like a normal app. This guide walks through every feature available to you as a student or staff user.

What you can do at a glance

• Order food from menus that change through the day (breakfast, lunch, snacks, etc.).
• Pay your way — digital wallet, online (UPI/cards/net-banking), or a split of both.
• Order as a group and let one person pay the whole bill.
• Collect food by showing your personal barcode at the counter.
• Track orders live, download bills, and reorder favourites.
• Suggest new items on the Idea Board and vote for others' ideas.
• See your habits with Canteen Wrapped, your personal year in review.

Register a new account

1. 1Open the app and choose Register from the sign-in screen.
2. 2Enter your details — name, roll number, phone number, email, and a password.
3. 3Submit the form. Your account is created and you can sign in immediately.

Sign in

1. 1On the sign-in screen, enter your roll number, phone number, or email and your password.
2. 2Press Sign In. You'll land on your dashboard (the Home menu).

Sign in with Google

Instead of a password, tap Continue with Google and choose your Google account. If it's your first time, an account is created and linked automatically.

Verify your email

Email verification unlocks ordering. Until you verify, you can browse the menu and build a cart, but the Confirm & Pay button stays disabled.

1. 1After registering, open the Verify Your Email notice (also linked from the cart and the dashboard banner).
2. 2Check your inbox for the verification message and enter the code, or click the link in the email.
3. 3If it hasn't arrived, use Resend to get a fresh code.

Forgot your password

1. 1On the sign-in screen choose Forgot Password.
2. 2Enter your email; you'll be sent a reset code.
3. 3Enter the code, then set and confirm a new password.

Logging out & session timeout

Use Logout / Sign Out from your Profile page (or the verify screen). For security, long periods of inactivity end your session automatically and return you to the sign-in screen — just sign in again.

The main navigation

On a phone you'll see a floating bar at the bottom; on a computer the same links appear as a sidebar on the left.

Icon	Where it takes you
Home	The menu / dashboard. Tapping Home while already there scrolls back to the top.
Cart	Your current cart, with a badge showing how many items are in it.
Orders	Your full order history and statuses.
Profile	Your account, order history, password, and links.
Theme	Switches the look between light, dark, and system.

Light, dark & system theme

Tap the Theme control to cycle between a light look, a dark look, and "system" (which follows your device setting). Your choice is remembered.

Install it like an app (and use it offline)

iTech Canteen is a Progressive Web App, so you can add it to your home screen and it behaves like a native app.

• On a phone: use your browser's "Add to Home Screen" option.
• On a computer: use the install icon in your browser's address bar.

Your dashboard is the heart of the app — it shows what's available right now, your specials, favourites, wallet, and recent activity.

Menus that change through the day

The canteen serves different items at different times. The menu automatically shows the categories available for the current time of day. Outside serving hours, items appear greyed-out as "off hours" so you know when to come back.

Today's Special

A large hero card at the top highlights the day's featured dish (set by the canteen). If none is set, the app shows a popular pick instead.

Search & category tabs

• Search — type a dish name to jump straight to it.
• Category tabs — tap a category (e.g. snacks, beverages) to scroll to that section.

Reading stock labels

Each item shows how much is left so nothing's a surprise at the counter:

Label	Meaning
(no label)	Plenty in stock.
Only a few left	10 or fewer remaining.
Getting over soon	Just 1–2 remaining — order quickly.
Sold out	Out of stock; the card is greyed and can't be added.

In-stock items are always sorted to the top of each category so you see what you can actually order first.

Favourites

Tap the heart on any item to save it. Your saved dishes appear together in a Your Favourites section on the dashboard, with available ones shown first.

Adding items to your cart

1. 1Tap an item to view its details (photo, description, price).
2. 2Use the + / − stepper to choose a quantity.
3. 3Tap Add to Cart. The cart badge updates instantly.

Handy cards on your dashboard

• Your Wallet — your current balance, with a shortcut to top up.
• Group Cart — jump into ordering together (see section 7).
• Recent Orders — quick access to your latest orders and their status.
• Your Experience Wrapped — a banner into your personal year-in-review (see section 12).

Your collection barcode

When you have an order that's paid but not yet collected, a barcode appears on your dashboard. Tap it to expand — or open it full-screen — and show it to the cashier to collect your food. The barcode uses your roll number (or phone number for guest accounts) so the counter can find your order instantly.

The Top Picks page highlights what everyone's ordering. It shows Today's Top Picks once enough orders have been placed for the day, and falls back to Global Trending (all-time favourites) early in the day. It's a quick way to decide when you're not sure what to get.

Reviewing your cart

Open Cart to see everything you've added. For each item you can:

• Change the quantity with the + / − stepper (limited to available stock).
• Remove a single item, or Clear Cart to empty it.
• Tap Continue Shopping to head back to the menu.

The summary on the right shows your item count, subtotal, total, and any savings versus the cash price.

Choosing how to pay

Tap Confirm & Pay to open the payment sheet. You'll see up to three options:

Option	How it works
Wallet Payment	Pays instantly from your wallet balance. Disabled if your balance is too low.
Online Payment	Pay by UPI, card, or net-banking through the secure Razorpay gateway.
Partial Payment	Appears when your wallet has some money but not enough — it uses your full wallet balance and charges the rest online.

1. 1Select a payment option.
2. 2Confirm the amount shown.
3. 3For online/partial payments, complete the payment in the Razorpay window.
4. 4You'll land on an Order Confirmed screen with your receipt.

When checkout is unavailable

Group carts let several people add items to one shared cart so a single person can pay the whole bill — perfect for a table of friends or a team snack run.

Start or join a group

You can manage groups from the panel at the top of your Cart, or the dedicated Group Carts page (Create New Group · Join Existing Group).

• Create a group — give it a name and you'll get a 4-digit join code to share. Anything already in your cart moves into the group.
• Join a group — enter the 4-digit code someone shared with you.

How ordering works in a group

• Everyone adds their own items; the shared cart updates live for all members.
• Roles: the creator owns the group; everyone else is a member.
• Any one in the group can pay — checkout charges the entire group total to them.
• While one person is in the payment gateway, checkout is locked for the others.

Leaving & deleting

• Members can Leave Group at any time (their items are removed).
• The creator can Delete Group for everyone — members are notified that the group closed.
• When the group order is paid, everyone gets a success notification and their cart resets.

The wallet is your prepaid balance for fast, cashless ordering. Balances are stored securely (encrypted).

Top up your wallet

1. 1Open Wallet (from the dashboard card or the cart's "Top Up" shortcut).
2. 2Tap a quick amount — ₹100, ₹200, ₹500, ₹1000 — or type a custom amount.
3. 3Tap Add Funds and complete payment in the Razorpay window.
4. 4Your new balance appears at the top once payment succeeds.

Transaction history

The Recent Activity list shows your latest top-ups and spends. Credits (money in) show in green with a "+", and debits (money spent) show with a "−", each with a description and date.

Order history & filters

The Orders page lists every order. Filter chips let you narrow the list:

Understanding order badges

Badge	Meaning
Paid	Payment completed.
Payment Pending	Payment not finished yet.
Refunded	The order was refunded.
Failed	Payment didn't go through.
Printed	Your bill was scanned/printed at the counter (food collected).
Bill Expired	A paid bill wasn't collected on the same day and can no longer be scanned.
Group Order	This order came from a group cart.

Each card also shows the payment method used (wallet, online, or partial).

Collecting your food & receipts

• After paying, the Order Confirmed screen shows a digital receipt and a barcode.
• Show the barcode (from the order screen or your dashboard) at the counter to collect.
• Alternatively you can scan your ID card with which you registered to print the bills.
• You can print or download the bill as a PDF for your records.

Bulk ordering is for large, event catering orders or for credit bills. Regular students order normally; staff and specially-authorised users get the bulk-order workflow.

Placing a bulk request

1. 1Open Bulk Order Request (from your profile/menu).
2. 2Add the items and quantities you need for your event.
3. 3Submit the request — it goes to an administrator for approval.

Tracking your requests

The Bulk Orders Dashboard lets you track each request's status and open it for full details. Once approved and delivered, you can see the payment status — whether it's still on credit (unpaid) or has been marked paid, along with the method (cash, cheque, online, or other), amount, date, and any notes.

Tell the canteen what you'd like to see. The Idea Board is a shared wishlist where the community suggests and votes on new items and improvements. Based on this board, the admins would be able to take the appropriate action

• Submit an idea — give it a title and (optionally) a description, then Submit.
• Upvote ideas you like — one vote per idea. Popular ideas rise to the top.
• Community Suggestions shows open ideas; the Implementation Board shows what's being acted on.

Like a music app's year-in-review, Canteen Wrapped is a fun, personalised summary of your canteen habits — how much you've ordered, your go-to dishes, and other highlights. Open it from the Your Experience Wrapped banner on your dashboard. It is shown only for a certain time period at the end of the year.

The Profile page is your account hub:

• Order History — a snapshot of your past orders.
• Profile Details — view your account information.
• Change Password — update your password securely.
• Favourites — your saved dishes.
• Shortcuts to your Wallet and (if eligible) Bulk Orders.
• Logout — sign out of your account.

The app stays in sync in real time. You'll see live changes without refreshing, including:

• Cart and group-cart updates as members add items.
• Stock counts changing as items sell out.
• Order status and payment confirmations.
• Group notifications — e.g. "your group order was paid" or "the group was deleted".

• Terms of Service and Privacy Policy are linked in the app footer.
• The Creators page credits the people who built iTech Canteen.
• If something isn't working, try refreshing, check your connection, and make sure your email is verified for ordering. For account or payment issues, contact the canteen staff.

iTech Canteen — User Guide · PSG Institute of Technology and Applied Research. This manual describes features available to student and staff accounts.